Webinar

Free live webinar

Tear Stains: Myths, Facts & What Really Helps

Those brown streaks under your dog's eyes have a cause. And a fix.

Join Mackensie Murphy, internationally acclaimed grooming champion, two-time Intergroom World Champion, and GroomTeam USA member, for an exclusive one-hour masterclass.

With nearly 20 years of professional experience and a reputation as one of the world's most accomplished competitive groomers, Mackensie will share her expert insights into what causes tear stains, how to manage them safely, and the role of nutrition and professional grooming in helping prevent recurring discoloration.

Pick one of two dates when you register:

Tuesday, December 16:00 PM PST / 9:00 PM EST

Saturday, December 51:00 PM PST / 4:00 PM EST

Choose your date & register Free · Live on Zoom · Bring your questions

White Shih Tzu, before: heavy brown staining under the eye. After: a clean white face.

Bichon Frise, before with reddish staining under the eyes and after with a clean white face

West Highland White Terrier, before with discolored fur around the face and after with a bright white coat

You wipe them. You trim them. They come back...

If you live with a white or light-coated dog, you know the routine. A wipe every morning, a reddish-brown trail by evening, and a pile of advice that never quite works. Tear stains are one of the questions groomers hear most, and one of the most misunderstood.

I clean her eyes every single day and nothing changes.

I've tried every home remedy I found online.

Is it just how he looks, or is something wrong?

1000+ dogs1000 brighter faces

A grid of hundreds of before and after photos of dogs whose tear stains cleared

Every pair you see is one dog, before and after. Their owners started exactly where you are now.

Learn how in the webinar

Meet your lecturer

Mackensie Murphy

Two-time Intergroom World Champion

2×Intergroom World Champion

3Major jackpot wins

USAGroomTeam USA, Groomania 2026

Mackensie has spent her life working with animals. Dogs she has prepared and presented have gone on to become American champions. Today she competes on the world stage with GroomTeam USA, handles in the AKC show ring and trains professional groomers on coat care for every breed. In this webinar she brings that champion-level expertise to everyday tear stain care.

Competition record

2026GroomTeam USA, Sporting Team at Groomania

2026Free Stylin' $10,000 Jackpot

2025Groomania Diamond Jackpot

2023 & 2024Intergroom World Champion

2021SuperZoo $10,000 Jackpot

Mackensie Murphy at a grooming table with a white Bichon Frise — **In the grooming studio.** Coat care that starts at the table, one dog at a time.

Mackensie Murphy in the AKC show ring with a buff American Cocker Spaniel — **In the AKC show ring.** Preparing and presenting American Cocker Spaniels for multiple breeders and handlers.

After the webinar, you'll know

Clear answers to the questions you keep googling

Why do tear stains happen?

Tears carry natural pigments called porphyrins that tint light fur reddish-brown. Fur that stays damp lets yeast and bacteria darken it further. Eye shape, hair around the eyes, allergies and food all play a part.

How to spot your dog’s main trigger

How do I get rid of them?

Stained hair rarely turns white again by itself. Clearing it means dealing with the cause and caring for the coat until clean hair grows in.

Mackensie’s step-by-step routine to clear stains safely

How do I stop them coming back?

Daily habits beat one-off fixes. A clean, dry eye area, regular grooming around the eyes and food that supports skin and coat.

A simple daily and weekly plan to keep the face bright

When should I see a vet?

Sudden heavy tearing, red or cloudy eyes, squinting or a bad smell can point to more than a cosmetic stain.

The warning signs that need a vet, not a wipe

Three myths that keep the stains coming back

MythOnly white dogs get tear stains.

FactEvery dog makes tears. Light coats simply show the pigment more. Even beagles and other colored breeds can stain.

MythThe more you wipe, the fewer stains you get.

FactWiping without drying leaves the fur damp, and damp fur is exactly where stains build up.

MythIt’s only cosmetic, so it doesn’t matter.

FactOften it is cosmetic. But constant tearing can also signal an eye or allergy problem that is worth checking.

Real results

What If Your Dog's Tear Stains Could Improve?

Every dog is different. Discover what causes tear stains and what may help improve them.

Beagle, before with dark wet fur under the eyes and after with dry clean fur

Bichon Frise, before with staining at the eye corner and after with a clean face

White Pomeranian, before with tear marks and after with a brighter face

I want this for my dog Results vary from dog to dog.

Free registration

Save your free spot

Pick the date that suits you and send us your biggest tear stain question. Mackensie will answer as many as she can live.

Free, live on Zoom
One hour with Mackensie Murphy
Live Q&A with your questions
Two December dates to choose from

Hosted by Mackensie MurphyTwo-time Intergroom World Champion

Questions

Is the webinar free?

Yes. Registration and the live webinar are completely free.

Who is this webinar for?

Anyone whose dog has tear stains, especially owners of white and light-coated breeds like Maltese, Bichon Frise, Shih Tzu, Poodle and Pomeranian. Groomers are welcome too.

How do I join?

The webinar runs live on Zoom. We’ll email you the joining link before it starts.

Can I ask my own question?

Yes. Add it to the registration form and Mackensie will answer as many questions as she can during the live session.

See your dog's face clean and bright again

One free hour with Mackensie Murphy. Two dates to choose from.

Choose your date & register